May 15

What Happens If You Are Not Satisfied With a Vacation Package?

by in Travel Tips

Part of the nature of taking a vacation and in particular taking advantage of the discounts available on discounter vacation auction sites is that you are always taking a risk. In the case of bidding on a vacation package you will find that the actual name of your vacation hotel or condo is not revealed until you have been awarded the bid. So if you hate staying at the Holiday Inn but then find out that the vacation you bid on is at the Holiday Inn then there might not be that much you can do about it after the fact. This is the type of disappointment that you must be prepared to take if you decide to engage in online travel auction biddings or in purchasing vacation packages that are a bit vague with the details.

 

However, if you find yourself the victim of a real scam when it comes to bidding on a vacation on an auction site you are not without recourse. This would be the case if promised tickets did not show up in the mail or you were sent to a land where a hotel doesn’t exit or where your reservation has been sold to someone else.  You can also nail a seller if they do not deliver the goods in a timely fashion or deliver something less valuable then they advertised when they described the travel item in the first place.

 

However keep in mind that when it comes to going after a seller for false advertising it can be difficult to go after a seller who is selling a vacation or hotel booking with a minimum reserve bid that is already sixty percent or less of the vacation’s value in the first place.  It might be implied that you understand that something could be wrong with the item and that is why you are on an auction site offering discount travel in the first place!

 

However if you are really dissatisfied, you can go after the seller of a vacation if they fail to disclose all of the relevant information about the destination or the terms of the sale.

 

If you run into a problem try to work it out directly with the seller with the auction web site.  Some travel auction sites are more cooperative then others if you end up having problems. Know that some auction sites like eBay do not have a comprehensive intermediary program for people who encounter problems if they purchase a bad vacation and simply encourage bad feedback as being the best revenge.

 

You can always file a complaint with the Federal Trade Commission by calling toll-free 1-877-FTC-HELP (382-4357) or visiting the FTC’s web site.

Tags: , , , , , , , , , , ,